The Challenge: The Gap in Digital Use

Organisations spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. But, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Employee Struggles: Users have trouble to use new SAP interfaces or complete complex transactions, leading to delays and increased use on support teams.


• Workarounds: Users bypass standard SAP processes, which results in data inconsistency, regulatory problems, and delays.

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• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.